Shipping policy

Shipping policy

After receiving your order confirmation email, we begin roasting your coffee to ensure its freshness. All orders are processed within 1 to 3 business days (excluding weekends and holidays). 

You will receive another notification when your order has shipped. 

In-Store pickup

We offer free shipping with orders over $35 in the US. If you are placing a smaller order and would like to skip the shipping fees, you can pick up your coffee at our location. 

Please call us to place local pick orders - Our address and direct phone can be found HERE.

International Shipping

At this time, we only offer shipping to the US.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. 

Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at orders@roastersalliance.com with your name and order number, and we will look into it for you.